02 Feb 2026
If you’re embarking on achieving a qualification in housing, one of the important considerations is how you will study. CIH Housing Academy offer their courses in two different formats:
Both formats lead to the same qualification and are designed so that learning can fit around your other commitments. The difference lies in how you engage with the learning and the level of interaction and support you receive.
Whichever option you choose, you can expect:
As its name suggests, the 'Online' model is fully online. Your study is fully self-directed, allowing you to work through the learning materials accessed through MyHA at your own pace. You can take part in discussion forums and quizzes to consolidate your learning as well.
There are no taught sessions, which many see as a major advantage. You engage and contribute on the days and times that suit you best.
This option works well if you:
Online learner | housing officer
“I liked being able to study in the evenings when things were quieter. Not having to attend sessions meant I could fit learning around my housing caseload and still spend important time with my children.”
Because there are no scheduled sessions, learning can be completed at the times that are best for you. The Online programmes are particularly suitable for confident and experienced learners. Learning through this format requires strong self-motivation. If you prefer talking ideas through ideas or asking questions and listening to the views of others, you may miss the interaction that comes with live teaching and should consider if Online Plus might be a better fit for you.
Online Plus combines the Online experience outlined above with additional small group (usually up to 15 learners) tutor-led sessions for each unit. These are scheduled taught sessions, delivered online, that run alongside your independent study.
Online Plus is ideal if you:
Online Plus learner | tenancy sustainment worker
“The tutor sessions really helped me understand what the assignments were asking for. Talking it through stopped me overthinking things.”
The taught sessions provide real-time opportunities to network, collaborate with, and support peers whilst sharing experiences across different housing roles and organisations. Engaging with the tutor regularly through the taught sessions can also make it easier to ask questions or seek support via My Housing Academy at other times.
| If you... | Online | Online Plus |
| Need full flexibility | ✔ | |
| Cannot attend taught sessions | ✔ | |
| Are confident/prefer learning from reading and writing | ✔ | |
| Want taught sessions | ✔ | |
| Learn best through discussion | ✔ | |
| Want real-time peer interaction | ✔ | |
| Value clear guidance on assessment requirements | ✔ |
As a learner, you bring a wealth of experience to your studies. Choosing the right learning format will help you to optimise that experience - whether that’s independent, self-paced study or Online Plus with added tutor-led sessions and peer discussion.
The best choice for you is the one that fits how you learn, how you work, and how much support you want along the way.
Find out more about our qualification offer and choose your course today.