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Start date: 27 April 2026
Application closing date: 13 April 2026
What is the Level 2 Award in Letting and Managing Residential Property?
The CIH Level 2 Award in Letting and Managing Residential Property provides a general introduction to letting and managing residential property.
The qualification aims to provide you with the skills and knowledge to enable individual landlords working in the market-rented sector in Northern Ireland to navigate the evolving regulatory landscape in Northern Ireland and perform their roles at a high standard.
Who is this qualification for?
Suitable for individual private landlords, letting one or a small portfolio of residential properties in Northern Ireland, this qualification offers accessible learning through online study at an affordable price thanks to support from TDS Northern Ireland.
Experience requirements:
- You are working in letting and/or managing residential property or an associated industry.
- Suitable for individual landlords with a small portfolio of residential properties in Northern Ireland.
Learners must also meet the follow criteria:
- Are 18+
- Are confident in using IT and have access to a computer.
- Have the potential and opportunity to gain the qualification.
- Are aware that this qualification will be assignment based as the Housing Academy’s chosen method of assessment and that other Centres may be approved for other assessment methodologies
- Are aware that they must demonstrate an understanding of all the Learning Outcomes to achieve each unit of study within the qualification.
Level 2 descriptors
Please read the following level 2 descriptors that indicate the level that a learner must be working at to achieve the qualification and are confident that they are able to meet these requirements:
Knowledge descriptors
- You have knowledge and understanding of facts, procedures, and ideas in an area of study or field of work to complete well-defined task and address straightforward problems
- You can interpret relevant information and ideas
- You are aware of a range of information that is relevant to the area of study or work
Skills descriptor
- You can select and use relevant cognitive and practical skills to complete well-defined, generally routine tasks and address straight forward problems
- You can identify, gather, and use relevant information to inform actions
- You can identify how effective actions have been
How long does it take?
The qualification is approximately 12 weeks, with an average of eight hours of study a week.
The units you will study are:
- Letting and property management legislation. The local market different types of tenancies and legislation relating to private tenancies.
- Tenancy management. Beginning and ending tenancies and financial aspects of letting a property.
- Customer care in lettings. Codes of practice, principles of good customer care supporting tenants and best practice for property maintenance and safety.
You will submit a written assignment at the end of each unit of study (approximately every four weeks).
How to apply
You can apply to study this qualification by selecting the 'Apply now' button below and completing our online application form. You will need to sign in or create a 'My CIH' account. You can find instructions below.
You will be asked to select a payment option during the application process.
CIH Housing Academy will process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Personal data will be processed for the purposes of administering courses, assessing eligibility, delivering products and services, managing payments, providing learner support, and meeting regulatory and contractual obligations, as set out in the CIH Privacy Policy.
Please note that enrolling will mean your data will also be shared with TDS Northern Ireland, who are part funding the qualification.
To create your account, visit My CIH page and click the 'Sign up now' link to follow the steps to create your account. You can read our step-by-step guide to creating an account.
If you already have a My CIH account, just follow the sign in by entering your email address and password as usual.
Are you having trouble logging in or creating your account? Please read our step-by-step guide or call our membership services team on 024 7685 1700 or email membership.services@cih.org.
Individuals or purchasers (making the booking on an individual’s behalf) booking onto all courses are required to pay their full fees within seven days of receipt of the invoice or prior to the start date* of the course.
Payment can be made by credit or debit card.
Failure to complete payment prior to the start date may mean that your course date will need to be changed or services stopped.
*The start date is the day of the advertised closing date for applications.
If payment for fees is to be made by the individual’s organisation, a purchase order is required.
It is the individual’s responsibility to provide this to CIH at the time of booking so please ensure you have this to hand before you begin your application.
What can I expect as a CIH Housing Academy learner?
We will support you throughout your qualification, offering guidance when personal or work-related problems arise that may affect your studies.
- At the beginning of the qualification you will be provided with a brief introduction to the qualification and information on how it is delivered, structured and assessed.
- You will be allocated an academic tutor who will offer you support throughout your qualification.
- You can contact your tutor through ‘messenger’ when logged in to our online learning platform, My Housing Academy.
- Your tutor will mark your assignments and give you feedback as well as providing you with advice and support on any academic issues.
- You will be able to communicate and share ideas with other students via My Housing Academy.
CIH membership included for eligible Housing Academy learners
CIH offer a concessionary learner membership that can be purchased by learners undertaking a CIH qualification*. This discounted rate provides access to all standard member benefits.
If you choose to study with the CIH Housing Academy eligible learners will receive a year’s learner membership worth £82 when studying a full qualification at level two.
When you register with the Housing Academy, we will automatically transfer your details to the CIH membership team who will confirm if you are eligible to receive this special offer and will be in touch with how to access the membership package.
Although not an essential requirement to complete your qualification, CIH membership provides a wealth of resources, services and networking opportunities that will enhance your learning experience and benefit your professional development long into the future.
*Eligibility criteria apply.
