In this online training course, you’ll explore:
By the end of this training, you will have:
This course is beneficial for housing managers, team leaders in housing, and frontline housing staff.
You must understand the theory and practical application of PIE and TIC so you can apply them to your work environment. This course will enable teams to tailor their services to use and adapt those principles to their teams and their service delivery.
Please note: The content of this course is predominantly England based; however, if you require Scotland, Welsh, Northern Ireland or Irish content, we can accommodate this. When booking your place, please let us know in the learning needs box on your booking, and we'll be in touch to discuss.
Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.
Pauline started her career in the social housing sector and has been a training consultant and coach for 24 years, developing and delivering training programmes in the social housing sector, NHS, local government, Children and Young Peoples Services, HMP, and the Probation Service.
You can book your place by selecting 'Pay now' at the top of this page and completing our online application form. You will need to sign in or create a 'My CIH' account, to learn more about how to do this read our step-by-step guide.
Before going through to book, please ensure you have your payment details to hand along with a PO number if your organisation is paying for your training.
We welcome organisations who want to work with the CIH Housing Academy to provide training to their workforce. If you'd like to know more about possible discounts for multiple bookings of training courses or qualifications please contact us on 024 7685 1700 or email partnerships@cih.org.