In this online training course, you’ll explore the critical elements of Trauma-informed Care (TIC) and Psychologically informed Environments (PIE). You will use practical examples to deepen your understanding of achieving better outcomes for service users.
What will I learn?
In this online training course, you’ll explore:
- An introduction to Psychologically informed Environments (PIE)
- Practical suggestions as to how teams can build on their strengths and develop their services
- The role of environmental design, agile working and communication skills
- How the people using our services often display challenging behaviour
- How by applying PIE and Trauma-informed Care (TIC), we can achieve better outcomes for the services users
- How we can also increase the well-being of the people who work with them
By the end of this training, you will have:
- Explored what is meant by complex trauma and how we inform and respond to its impact on our work
- Considered the benefits of using trauma-informed practice to establish a shared understanding/ response amongst staff
- Looked at the five principles of PIE and considered how the principles could be applied effectively in your workplace
- Understood the importance of tailoring the underlining principle of trauma-informed care (TIC) to the unique element of the services you provide as well as learning from the best practices of others
- Recognised where in your team your strengths are and how to build on skills, knowledge and practice to establish a Psychologically Informed Environment
- Explored what is meant by reflective learning practice within teams and how we incorporate this into the service
- Considered several psychologically informed models that can be viewed and used by teams within the workplace
- Reflected on the compassion, resilience and peer support amongst teams and how we enable this to happen effectively
Who should attend?
This course is beneficial for housing managers, team leaders in housing, and frontline housing staff.
You must understand the theory and practical application of PIE and TIC so you can apply them to your work environment. This course will enable teams to tailor their services to use and adapt those principles to their teams and their service delivery.
Please note: The content of this course is predominantly England based; however, if you require Scotland, Welsh, Northern Ireland or Irish content, we can accommodate this. When booking your place, please let us know in the learning needs box on your booking, and we'll be in touch to discuss.
Benefits of attending
Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.
Pauline Haynes
Pauline started her career in the social housing sector and has been a training consultant and coach for 24 years, developing and delivering training programmes in the social housing sector, NHS, local government, Children and Young Peoples Services, HMP, and the Probation Service.
How to book
Individuals
You can book your place in a few simple steps:
- Select ‘Pay now’ to start your booking.
- Sign in or create a My CIH account (see instructions below).
- Have your payment details ready:
- Credit or debit card if paying yourself
- If your organisation is paying, have a purchase order number ready
- Complete the online form and submit your booking.
To pay, you’ll need a My CIH account.
- New to My CIH? Visit My CIH page and click Sign up now to follow the steps. You can also follow our step-by-step guide.
- Already have an account? Just sign in with your email and password as usual.
Having trouble logging in or creating your account? Read our guide or contact our customer services team:
Multiple delegate bookings
We welcome organisations who want to work with the CIH Housing Academy to provide training to their workforce. If you'd like to know more about possible discounts for multiple bookings of training courses or qualifications please contact us on 024 7685 1700 or email partnerships@cih.org.
Get in touch
If you have any questions about our training courses or want to speak with a member of our team, we’re here to help. We can guide you through the next steps and provide any additional information you need.
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