Dates Times
28 April 2026 10:00 - 16:00
7 July 2026 10:00 - 16:00
6 October 2026 10:00 - 16:00
Prices
Member
£250 +VAT
Non-member
£400 +VAT

Dealing with repairs and ensuring homes are healthy and safe environments for our tenants is one of the key cornerstones of managing residential property. Yet there is a myriad of obligations placed on landlords from several pieces of legislation.

While this online course focuses on the legislation in England and Wales, the underlying health and safety duties are broadly consistent across the UK and Ireland. Delegates from Scotland, Northern Ireland and the Republic of Ireland are welcome to attend, as the session provides transferable good‑practice guidance and practical risk‑management approaches

What will I learn?

  • Outline existing health and safety legislation applicable to residential property
  • Understand S11 Landlord and Tenant Act repairing obligations
  • Explore the Housing, Health and Safety Rating System (HHSRS) and how to inspect for and manage hazards
  • Know the new obligations placed on landlords through the Homes (Fitness for Human Habitation) Act
  • How landlords should have a robust procedure for dealing with damp, mould and condensation
  • Understand case law arising from Defective Premises Act
  • Understand the Regulatory Reform (Fire Safety) Order
  • How the Fire Safety Act 2021 will affect current practices
  • Overview of the white paper and how this effects current practices
  • Overview of key elements of the Buildings Safety Act and how these impact on the management of residential property
  • Sharing best practice to incorporate all legislative obligation including periodic inspections procedures
  • Understand tenant’s obligations to behave in a ‘tenant like manner’.

Who should attend?

This training course is beneficial for all professionals who carry out property inspections or visits, or for those who manage property repairs and maintenance.

It is also useful for those who may not be directly involved in the maintenance of property, but who nonetheless visit tenants in their home such as housing officers and support workers.

Benefits of attending

Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.

Meet your trainer

Carrie Kus has 20 years’ experience in the housing sector and is a seasoned trainer and public speaker. She began her housing career as a case worker for Shelter whilst at the same time building her own property portfolio.

She then progressed to owning her own letting agency alongside a successful training and consultancy company.

She held a board position as non-executive director for the Residential Landlords Association for five years. This gives her the insight of working for, and on behalf of, both tenants and landlords throughout her career which brings interesting stories and anecdotes to her training from both sides of the fence.

How to book

Individuals

You can book your place in a few simple steps:

  • Select ‘Pay now’ to start your booking.
  • Sign in or create a My CIH account (see instructions below).
  • Have your payment details ready:
    • Credit or debit card if paying yourself
    • If your organisation is paying, have a purchase order number ready
  • Complete the online form and submit your booking.
Creating a My CIH account

To pay, you’ll need a My CIH account.

  • New to My CIH? Visit My CIH page and click Sign up now to follow the steps. You can also follow our step-by-step guide.
  • Already have an account? Just sign in with your email and password as usual.

Having trouble logging in or creating your account? Read our guide or contact our customer services team:

Multiple delegate bookings

We welcome organisations who want to work with the CIH Housing Academy to provide training to their workforce. If you'd like to know more about possible discounts for multiple bookings of training courses or qualifications please contact us on 024 7685 1700 or email partnerships@cih.org.

Get in touch

If you have any questions about our training courses or want to speak with a member of our team, we’re here to help. We can guide you through the next steps and provide any additional information you need.

Contact us
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