Our training offer is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day.
Delivered by expert trainers in a friendly and stimulating environment, our courses bring together formal training with the sharing of best practice.
Introduction to dampness, condensation and mould
This is a comprehensive course which looks at the four main types of dampness in homes and will aid attendees in identifying them. It then explores the reasons for condensation forming and the effect on mould growth.
Maintaining professional boundaries
In this interactive session, we will explore individual challenges with maintaining professional boundaries. We will also consider how the often blurred line, can vary from one person to the next and from one role to the next.
Health and safety in residential property
Dealing with repairs and ensuring homes are healthy and safe environments for our tenants is one of the key cornerstones of managing residential property. Yet there is a myriad of obligations placed on landlords from several pieces of legislation.
Introduction to social housing for new staff in England
This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.
Introduction to housing management law
You will receive an overview of housing law affecting the management of secure and assured tenancies together with potential solutions to the most common problems.
Mental Health: How to create sustainable tenancies for tenants who hoard
The online training course will allow you to explore hoarding through the lens of mental health, applying this new knowledge to how we support our tenants to create safe and sustainable tenancies for now and the future.
Introduction to leasehold management
Develop your knowledge and confidence to be able to manage leasehold properties effectively. Understand the leasehold legal framework and explore the day to day practicalities and challenges in managing leasehold properties.
Introduction to development and regeneration
For those new to development or regeneration, an introduction to how we develop new homes and regenerate existing neighbourhoods
A holistic approach to understanding and improving resident experiences
This training session focusses on helping housing professionals explore the key lessons from the first-year Tenant Satisfaction Measure (TSMs) results and their implications for resident engagement and service delivery.
An Introduction to Sustainability for Housing Professionals
This course will cover the main government policies, legislation and strategies linked to sustainability, and explore what climate change and net zero mean for different teams in housing organisations.
Embracing and embedding the change in social housing
With significant implications for managers and operational staff, this course will support you to understand the changes from the Government’s White Paper/Regulation of Social Housing Bill, Building Safety Act 2022, and complaints processes in social housing.
Effective governance
This course offers an in-depth examination of effective governance to equip you with the essential knowledge, skills and behaviour awareness you need.
Applying trauma informed care and PIE to housing service delivery
In this course, you’ll explore the key elements of Trauma informed Care (TIC) and Psychologically informed Environments (PIE). You will use practical examples to deepen your understanding of how to achieve better outcomes for service users.
