Preparing for the Competence and Conduct Standard
This training provides a comprehensive introduction to the new Competence and Conduct Standard within the regulatory framework for social housing. It will help organisations and individuals understand the background, requirements and practical steps needed to prepare for and demonstrate compliance.
Introduction to housing management law
You will receive an overview of housing law affecting the management of secure and assured tenancies together with potential solutions to the most common problems.
Introduction to social housing for new staff in England
This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.
Effective anti-social behaviour case management
Effective anti-social behaviour case management is central to housing management, this course explores the tools available for tackling it effectively.
Mental Health: How to create sustainable tenancies for tenants who hoard
The online training course will allow you to explore hoarding through the lens of mental health, applying this new knowledge to how we support our tenants to create safe and sustainable tenancies for now and the future.
Health and safety in residential property
Dealing with repairs and ensuring homes are healthy and safe environments for our tenants is one of the key cornerstones of managing residential property. Yet there is a myriad of obligations placed on landlords from several pieces of legislation.
Introduction to leasehold management
Develop your knowledge and confidence to be able to manage leasehold properties effectively. Understand the leasehold legal framework and explore the day to day practicalities and challenges in managing leasehold properties.
Introduction to social housing for new staff in Wales
The session covers all the essentials of social housing in Wales. What it actually is, why and how it is provided, its history and heritage, who does what and the key issues for the sector.
Effective governance
This course offers an in-depth examination of effective governance to equip you with the essential knowledge, skills and behaviour awareness you need.
A holistic approach to understanding and improving resident experiences
This training session focusses on helping housing professionals explore the key lessons from the first-year Tenant Satisfaction Measure (TSMs) results and their implications for resident engagement and service delivery.
Introduction to social housing for new staff in Scotland
This training will give you an overview of social housing in Scotland over the past 100 years. It explores the historical context of housing in Scotland and looks at several of the core demands of the service.
Applying trauma informed care and PIE to housing service delivery
In this course, you’ll explore the key elements of Trauma informed Care (TIC) and Psychologically informed Environments (PIE). You will use practical examples to deepen your understanding of how to achieve better outcomes for service users.
